Pick a slot, read the terms

Accepting these terms

By downloading or using Find2stay View ("the app") you agree to these Terms of Use and to our Privacy Policy. If you don't agree, please don't use the app. The rules of the app store you downloaded the app from also apply.

What the app does

The app lets you browse a catalogue of bouquets, choose one, enter a recipient, choose a delivery slot and follow the order until it is marked delivered. Bouquets are prepared and delivered by independent florists and couriers. The app passes your order to them and shows you their status updates.

Eligibility

To place orders you must be at least 18, or the age of majority where you live, and able to enter a binding contract. You are responsible for the accuracy of the details you enter.

Placing an order

An order is placed when you confirm it and your payment is authorised. You then get a confirmation. Catalogue photos show the style of each bouquet. Flowers are natural and seasonal, so a florist may substitute stems of similar colour, style and value, but never one of lower value.

Recipients & addresses

• Only enter a recipient's details if you have a legitimate reason to send them flowers.
• Check the address, building details and any phone number before you confirm.
• If nobody can receive the bouquet, the courier may leave it with a neighbour or reception, or in a safe place where that's appropriate, or follow the status shown in the app. A failed delivery caused by wrong details is not eligible for a refund.

Prices & payment

The app shows prices, delivery fees and any taxes before you confirm. Payment goes through your app store or a third-party payment provider under their own terms. We can change prices at any time, but changes never affect orders you have already confirmed.

Changes, cancellations, refunds

You can change or cancel an order free of charge until the florist starts preparing it, which the app shows as a status change. Fresh flowers made to order can't be returned once prepared. If a bouquet arrives damaged, clearly different from the order, or misses its slot through our fault, write to us within 48 hours, ideally with a photo, and we'll arrange a replacement or refund. None of this affects your statutory consumer rights.

Acceptable use

Don't use the app to harass anyone, to send flowers to someone who has asked not to be contacted, to put offensive or unlawful messages on cards, to make fraudulent payments, or to interfere with, reverse-engineer or overload the app. We may refuse or cancel orders that break these rules.

Ownership

The app, its design, text and catalogue imagery belong to Emma Porter or their licensors. We grant you a personal, non-transferable, revocable licence to use the app for its intended purpose. The card messages you write remain yours.

Liability

The app is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability that cannot legally be limited, such as liability for fraud, death or personal injury caused by negligence.

Ending, law & contact

You can stop using the app at any time by uninstalling it. We may suspend access if these terms are seriously breached. We may update these terms and will change the effective date when we do. Continuing to use the app afterwards means you accept the update. These terms are governed by the law of the publisher's place of residence, without removing any mandatory consumer protections where you live. Questions: emma.porter75@gmail.com or the Support page.